GENERAL RETURN POLICY
Product that are bought from the Physical Stores can’t be returned. All Items are eligible for return and would be processed if conditions are met.
You are always required to ship back the items by following the shipping instruction
Repackage your products and Email us with your intent to return your purchase. We'll email you back with a return label, print out this label and affix to your package. You may dop off the package at your nearest post office. Please allow up to 5 business days for your refund to process once the returned product is received by our warehouse.
REFUND POLICY
In order to be eligible for a refund, you have to return the product within 30 days of your purchase. If the product is damaged in any way, or you have initiated the return after 30 days have passed, you will not be eligible for a refund.
In order for the product to be eligible for a Refund, make sure these conditions are met:
- Product must be returned in its original packaging
- Product wasn't used or damaged
After we receive your product, our team of professionals will inspect it and process your refund. The money will be refunded to the Original Payment Method you’ve used during the purchase.
HOW TO INITIATE A RETURN
If you have a request for Return, Refund or Exchange and if you have further clarification and questions, Please do not hesitate to contact us through our:
Email Address: [email protected]
You will be updated for their Return Status through their EMAIL, provided that contact information is recorded to us.